Terms and conditions

DEFINITIONS
User – any person who visits the esipcametalica.ro site.

Consumer – any natural person or group of natural persons constituted in associations, acting for purposes outside its commercial, industrial or production activity, artisanal or liberal

Products and Services – any product or service mentioned in the Order, which is to be provided by the Seller, the Customer.

Order – an electronic document that intervenes as a form of communication between the Seller and the Customer through which the Customer expresses his intention to purchase certain Products and / or Services and to pay for them.

Seller – Piedra company

Contract – an Order confirmed by the Seller, by which the Seller agrees to sell and deliver the Products and / or Services and the Customer agrees to purchase, receive and pay for these Products and Services.

Courier – any person under public or private law who provides express courier services.

DISCLAIMER

Esipcametalica.ro does not guarantee that the site, the servers on which it is hosted, or the e-mails sent from esipcametalica.ro are free of viruses or other potentially harmful computer components, that it does not contain errors, omissions, defects, delays or interruptions. in operation or transmission, line drops or any other similar factors. The user uses the site at his own risk, esipcametalica.ro being free of any liability for any direct or indirect damages caused by using or accessing / visiting the site or as a result of using the information on the site. Esipcametalica.ro is not responsible for errors or omissions that may occur in the drafting or presentation of materials on the site.

The information included on sicpa.ro is informative and is made available in good faith, from sources that the Seller considers reliable. If any of the published articles or any other information falls under the law on copyright and related rights, the User is requested to inform the Seller at info@esipcametalica.ro, so that the necessary legal measures can be taken. .

esipcametalica.ro reserves the right to cancel Orders for Products and Services that are displayed on the site due to technical errors, or which, due to technical errors, have obviously erroneous / derisory prices for products (prices that you may appreciate as being erroneous / derisory any buyer with an average level of training).

sicpa.ro, as the organizer of the promotional campaigns, does not assume responsibility for the loss or damage of the campaign voucher, is not responsible for counterfeit or damaged vouchers and reserves the right to cancel the voucher used for purchase or to deduct its value from the value to be reimbursed, in case of return according to the law, of a product participating in the respective campaign.

Any links to other sites are provided only for the purpose of increased accessibility of information, and esipcametalica.ro does not assume any responsibility or liability for the content of these sites, for products or services promoted or marketed through these sites. hate.

LIMIT ACCESS TO THE SITE

 

The users of the esipcametalica.ro site can make comments and any other communications, they can send suggestions, questions or information, if their language is civilized, and the content of the communications is not illegal, obscene, threatening, defamatory, does not disturb life in any way. private of other people, does not infringe intellectual property rights, does not contain viruses, does not serve promotional campaigns that are not related to esipcametalica.ro, there are no mass emails or any other form of spam. Persons who will use a false e-mail address or send electronic messages or any other communications on behalf of another natural or legal person or on behalf of any other entity will be reported to the competent authorities. esipcametalica.ro does not assume responsibility and will not be liable for any damages for any damages caused by such communications.

In case of sending or displaying materials / documents involving texts, replicas, reviews, etc., formulated by Users, it is considered that the User guarantees their originality and grants esipcametalica.ro and its affiliates / associates the non-exclusive, unlimited, free, irrevocable and retransmissible right. to use, reproduce, modify, adapt, publish, translate, create derivative works, as well as the right to distribute, to present this content anywhere in the world, by any means. The user guarantees that he has all the rights over the content that he displays or transmits on the site, in any way, so that, by using this content, he does not cause harm to any third natural or legal entity.

The final price paid by the Client consists of the price of the product + the related shipping and / or collection costs. The related shipping and / or collection costs are detailed on the Site before the Order is placed by the Customer.

All prices for products and services sold through the site esipcametalica.ro are expressed in Lei and contain VAT. according to the legal provisions in force at the time of marketing these products and / or services.

-DATA PROCESSING-

WHAT DATA DO WE PROCESS ABOUT YOU?

Personal data means any data or information that helps us to identify you directly (for example, your first and last name) or indirectly (for example, depending on the profile we create to send you personalized offers). Some information is less obvious (such as your shopping preferences and habits, your computer’s IP), but associated with your person helps us to identify you and thus circumscribe the notion of “personal data".

 

Esipcametalica.ro’s policy is to collect and process only the data we need to offer you the most pleasant experience when browsing / shopping on the Online Store website. In general, we process the following types of data about you: Name and Surname; Email address; Phone number; Information about the products and services purchased; The degree of use and your activities on the Online Store platform; Interests and preferences related to the products in the Online Store.

 

Specifically, in the table below we have presented the personal data (“Data" or “Personal Data") that we collect directly from you, which results from the interaction with you and which we or our partners track in order to to supply the ordered products or to offer you various personalized offers, when you browse / shop on the Online Store website or when you use various devices (computer, tablet or mobile phone).

FOR WHAT PURPOSE DO WE COLLECT AND PROCESS YOUR DATA?

Shopping in the Online Store

Delivery of products to you

Customer support and support

Promotional campaigns, contests, promotions or raffles

Behavioral advertising online

Offers based on personalized audiences (on customer lists)

Maintenance and security of the Magazinul Online website

Audit and reporting

Defending rights in court

Browse social networks

WHAT DATA DO WE COLLECT AND HOW DO WE PROCESS THEM?

Data that you provide us directly

– Each time you place an order we will collect and process the following data:

name and surname;

delivery address;

phone number.

– When we confirm your order, or let you know that the products have reached the pick-up points, we will process:

* telephone number and, where applicable, e-mail address

to inform you about the status of your order / delivery.

– We deliver your products to the address indicated, through our couriers, with whom we strictly share the data necessary for the delivery of the products:

name surname;

delivery address;

phone;

amount payable by cash on delivery (if applicable)

– To be able to provide support on

the orders you launch in the Online Store, we will identify you by confirming:

first and last name;

your email address and phone number;

Order ID

the orders you launch in the Online Store, we will identify you by confirming:

first and last name;

your email address and phone number;

Order ID

HOW LONG DO WE KEEP YOUR DATA?

When we send you personalized offers through direct marketing channels (sms, e-mail, push-up notifications) we can use certain “profiling techniques" respectively, a way of automatic processing of your data consisting mainly in the analysis and interpretation of your data necessary to evaluate or predict some aspects related to your preferences, interests in shopping in the Online Store. For profiling purposes, Esipcametalica.ro does not process sensitive data regarding sexual orientation, religious beliefs or political affiliations.

Esipcametalica.ro processes your data for the period necessary to fulfill the purposes for which they were collected and according to our personal data retention policies. In some cases, some legal provisions may impose or allow us to keep the data for a longer period.

We will keep your data 1 year after the last order. Or if you expressly request that we delete you completely, the data associated with your customer account will be deleted or anonymized so that you can no longer be identified in our data tracking systems, unless we are required to retain your data for a period of time. longer, based on our law or legitimate interest.

WHO DO WE SHARE YOUR DATA WITH?

Your personal data may be transmitted to and processed by our trusted partners to provide you with products.

When we outsource certain activities to our trusted partners, we make every reasonable effort to verify in advance whether they ensure the protection of your data through strict data security measures and we will conclude with each data processing contracts.

Specifically, we transmit some data to third parties (our suppliers and partners) to perform the functions and services necessary to operate the activities of the Online Store, such as:

The provider that provides us with data storage services on external servers located in Romania;

the supplier of the application for managing warehouse operations and product collection points, or who helps us to print and deliver invoices for products delivered to localities located in Romania;

the provider of mobile telephony services that helps us keep in touch with you, located in Romania;

third party couriers authorized by us to deliver the products you buy (Fan Curier);

We also share your data with our partners for marketing purposes

In order to offer personalized products to your interests and preferences, we process certain data with some partners who help us address your personalized offers, such as: (i) processing data through the Facebook platform to send you personalized offers through targeted ads with the help of personalized customer listings, or (ii) processing your data to deliver personalized offers based on online behavioral advertising with Google AdWords. How Facebook or Google processes your data is shown in the table in this Data Processing Policy.

WHAT RIGHTS AND OPTIONS DO YOU HAVE REGARDING YOUR DATA?

We want to make sure that you have full control over your data at all times and that you can effectively exercise the rights and options you have under GDPR.

To ensure that you have effective control of your data, we inform you that you have the following possibilities based on the technologies you have at your disposal:

you will be able to delete cookies or browsing history from the settings of the Online Store website; in addition, you may choose to change the browser settings you use to restrict cookies from tracking your behavior in the Online Store (however, these restrictions may affect your online Store browsing experience);

social media platforms and search engines (e.g. Google or Facebook) give you the ability to manage various options on how you choose to process your data.

Right of withdrawal of consent – If the processing is based on consent, you can withdraw your consent at any time and free of charge by sending an e-mail to info@esipcametalica.ro with the subject “Withdrawal of Consent".

The right to lodge a complaint with a supervisory authority;

The right to go to court;

Right of access – You have the right to obtain from us a confirmation that personal data concerning you are being processed or not and, if so, you have the right to access those data.

Right to rectification – You have the right to obtain from us, without undue delay, the rectification of inaccurate personal data concerning you. In some cases, we may not be able to search for your personal information because of the identifiers you provide in your request. An example of personal data that we cannot consult when you provide us with your name and e-mail address is the data collected through cookies by the browser. In such cases, if we are unable to identify you as the data subject, we are unable to comply with your request, unless you provide additional information to identify you. Taking into account the purposes for which the data were processed, you have the right to obtain the completion of personal data that are incomplete, including by providing an additional statement.

Right to erasure of data (right to be forgotten) – In situations where data are no longer necessary for the purpose, the consent has been withdrawn and there is no other legal basis for processing, you object to the processing and there are no legitimate reasons to prevail with regard to the processing or personal data being processed illegally, you have the right to obtain the deletion of the data concerning you, without undue delay.

Right to restrict processing:

you challenge the accuracy of the data, for a period that allows us to verify the accuracy of the data;

the processing is illegal, and you oppose the deletion of personal data, instead requesting the restriction of their use;

we no longer need personal data for the purpose of processing, but you request it from us in order to establish, exercise or defend a right in court;

you have objected to the processing in accordance with Article 21 (1) of the GDPR, for the period of time in which it is verified whether our legitimate rights prevail over your rights.

and the right to obtain from us the restriction of processing if one of the following cases applies:

Right to data portability:

You have the right to receive personal data concerning you and which you have provided to us in a structured, commonly used and automatically readable format and you have the right to transmit this data to another operator, without hindrance from our part, if:

Processing is based on consent pursuant to Article 6 (1) (a) or Article 9 (2) (a) of the GDPR or a contract pursuant to Article 6 (1) (b) of the GDPR ; and

the processing is performed by automatic means.

The right not to be subject to a decision based solely on automatic processing, including the creation of profiles, which produces legal effects that concern you or affect you in a similar way to a significant extent.

You do not have this right if the decision:

is required for the conclusion or performance of a contract between you and a data controller;

is authorized by Union or national law applicable to the controller and which also provides for appropriate measures to protect the rights, freedoms and legitimate interests of the data subject; or

it is based on your explicit consent.